LG uplifts customers in difficult times via its Love ❤ Care Hand in Hand initiative

The global consumer electronics brand is offering free inspection and cleaning for damaged LG products

PETALING JAYA, 11 January 2021: Striving to be the helping hand that reaches out to communities in their time of need, LG Electronics Malaysia rolled out the Love ❤ Care   Hand in Hand   initiative to help customers who are affected by the recent flood. LG is providing free product inspection and cleaning services for its products[1] that are damaged due to the floods as home appliances are essential to one’s everyday life when it comes to staying connected.  

The ongoing floods has affected several states across Malaysia and has caused much upheaval and disrupted lives across communities. With such uncertainties, LG is committed to offering active support to people in need in this current situation. The free product inspection and cleaning services would allow families to save cost in an already difficult time while relieving stress for affected customers who are in the midst of rebuilding their homes.

Kim Kyutae, Managing Director of LG Electronics Malaysia said, “At LG, we believe that everyone deserves a lending hand. We have been committed to serving and spreading positivity to the community for a very long time and now, more than ever, we want to take care of our customers in any way we can through our initiative.”

From now until 28th February 2021, all LG customers residing in the following affected areas[2] are eligible to receive free inspection and cleaning on their LG products[3].

Kota Tinggi
Batu Pahat
Johor Bharu
Gua Musang
Kuala Krai
Tanah Merah
Pasir Mas
Hulu Terengganu
Bentong Bera
Carry In Products
Vacuum Cleaner 
TVBelow 32-inch
MonitorBelow 32-inch
Home audio 
In Home Products
TVAbove 32-inch
MonitorAbove 32-inch
Washing machine 
Air conditioner 

Customers with damaged LG products (which is either unrepairable or they opt not to repair) can also choose to purchase brand-new LG products at selected East Coast and Johor LG Brand Shops, where they will stand a chance to receive instant cash rebate up to RM600[4].

RegionAuthorised DealerOutlet
East CoastEmart (Darson Electronics Sdn Bhd)Kuantan
Emart (Darson Electronics Sdn Bhd)Kota Bharu
G-Orange Homemart Sdn BhdJalan Kuala Krai
G-Orange Homemart Sdn BhdGong Badak
Seng Huat Electrical & Home Appliances Sdn BhdKuala Terengganu
JohorEmart (Darson Electronics Sdn Bhd)Nusa Bestari
Emart (Darson Electronics Sdn Bhd)Plentong
Electrolead Sdn BhdKluang
Khin Guan Corporation Sdn BhdMutiara Rini
Lionmas Furnishers (M) Sdn BhdPlaza Pelangi
Lionmas Furnishers (M) Sdn BhdBatu Pahat
Lionmas Furnishers (M) Sdn BhdTuta
Seng Electric Sales & Service Sdn BhdMount Austin
SS Audio Sdn BhdPermas Jaya
TanRadio.com Sdn BhdKota Tinggi

For further information about this initiative, please visit https://www.lg.com/my.

[1] Selected products only.

[2] Other areas affected by the flood in the listed area may be informed by LG from time to time.

[3] Subject to authorised personnel’s availability.

[4] Subject to minimum spending of RM1,000.

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