Kuala Lumpur, 23 December 2024 – inDrive, the global mobility and urban services platform, has reached an extraordinary milestone of completing 5 billion deals worldwide as of September 2024. The landmark moment was achieved by a driver and passenger in Peru, highlighting the platform’s growing global footprint since its inception in 2012 with its unique bid-based pricing model.
This milestone coincides with the rapid expansion of Southeast Asia’s ride-hailing market, including Malaysia. The Malaysian ride-hailing sector alone is expected to grow at a CAGR of 3.5% from 2024 to 2029, reaching a projected market volume of USD 0.57 billion (RM 2.48 billion).
Since entering Malaysia, inDrive has established its presence in key cities such as the Klang Valley, Penang, and Johor Bahru. During the first half of 2024, the company recorded a 20% surge in rides and a 21% increase in active users, reflecting Malaysians’ growing preference for its transparent, driver-passenger negotiation model. Active driver numbers are also expected to rise by 23% by the end of the year, meeting the growing demand for equitable ride-hailing services.
Mark Loughran, President and Deputy CEO at inDrive, commented: “I am thrilled to congratulate the entire team at inDrive and thank our loyal community around the globe for having completed 5 billion deals – an important milestone that is a testament to the global scale inDrive has reached over the past decade. More than just a number, each of these transactions represents making a meaningful impact — whether it’s providing services in underserved areas, creating job opportunities, or helping support non–profit initiatives through inVision, which enables access to sports, art and educational opportunities in communities where inDrive operates. Our mission has always been to improve people’s lives, and with this milestone, we are even closer to our goal of positively impacting 1 billion people by 2030. This achievement fuels our commitment to not only sustainably growing our platform but also driving positive social change.”
Since its inception, inDrive has extended its mission of challenging injustice and improving people’s lives by extending its innovative bid-based model beyond ridesharing to include services such as city-to-city and intercity transportation, courier deliveries, freight services, and urban solutions like housekeeping and small home repairs. Over the past eleven years, inDrive passengers have traveled a total of 123,500 years, covering 32 billion kilometers, reflecting the platform’s evolution from the world’s second-most downloaded mobility app to a global multi-service platform operating across 46 countries. Most recently, inDrive has introduced financial services for drivers in Mexico and continues to grow its operations while expanding into new regions, including developed markets, worldwide.
